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Talkloo Transportation

Real-time communication for every mile of the journey.

Talkloo helps logistics companies, fleet operators, ride-hailing platforms and delivery services keep drivers, customers and dispatchers connected through SMS, WhatsApp, Voice, IVR and AI agents.

Live Tracking Alerts Delivery Notifications AI Dispatch Agent Driver IVR WhatsApp Logistics
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LOGISTICS CONTROL CENTER
Fleet Communication Overview
Delivery Alerts Sent5.1M
Driver Calls Routed870K
WhatsApp Updates1.4M
AI Availability24/7
Live Shipment Tracking
Real-time SMS + WhatsApp updates sent at each delivery milestone.
AI Dispatch Assistant
Handles delivery queries, reschedule requests and customer complaints.
Driver & Fleet IVR
Dedicated DID lines for driver support, dispatch and emergency routing.
Call flow

A journey in Flow Builder

Trigger → WhatsApp → wait for read → RCS/SMS fallback → email → AI agent on reply. Built by dragging nodes, triggered from the dashboard or one API call.

Triggerorder.shipped webhookSend WhatsApptemplate: order_shippedRead within 20s?conditionYESNODonelog + CRM updateSend RCSrich card · SMS fallbackWait 24hthen email receiptAI agentanswers replies · hands offSend Emailreceipt + tracking12,480 entered78% read · 11% converted

Keep every stakeholder informed at every stage

Talkloo helps transportation and logistics businesses automate customer notifications, driver communication, fleet management and AI-powered dispatch support from one platform.

Delivery Notifications

Send automated order confirmation, out-for-delivery and delivered notifications via SMS and WhatsApp at every milestone.

Order confirmed and dispatched alerts
ETA updates and delivery confirmation
Failed delivery and reschedule flow

AI Dispatch Assistant

Handle customer delivery queries, track requests, reschedule deliveries and route complaints via conversational AI.

Track order by SMS or WhatsApp
Reschedule and delivery instructions
Escalate to human dispatcher

Driver & Fleet IVR

Provide dedicated DID numbers and IVR menus for drivers, dispatchers and fleet managers with AI voice support.

Dedicated fleet helpline DIDs
IVR for driver and operations routing
AI voice for after-hours dispatch

Live Tracking Alerts

Send real-time GPS milestone updates, ETA notifications and arrival alerts to customers and operations teams.

Checkpoint-triggered SMS alerts
WhatsApp live location sharing
Delay and exception notifications

WhatsApp Logistics

Run full customer and driver communication over WhatsApp with approved templates, AI replies and live agent handoff.

Official WhatsApp Business API
Automated delivery flow templates
AI agent for order queries

Analytics & Reporting

Track delivery success rates, customer notification engagement, AI resolution quality and fleet communication performance.

Delivery success and failure reports
Customer notification open rates
AI dispatch outcome analytics
Logistics Journey Automation

From order placed to doorstep — automated across every channel

Talkloo connects your logistics platform, fleet management system and customer communication layer — so every order update, driver alert and delivery confirmation is sent automatically on the right channel at the right time.

Order, dispatch and delivery milestone alerts
AI agent for tracking queries and reschedules
Driver IVR, DID lines and fleet helplines
TMS, WMS, ERP and CRM API integration

Logistics Communication Flow

Customer
Talkloo Platform
SMS / WhatsApp
Order Query
AI Dispatch
TMS/API
Driver Call
IVR / DID Line
Dispatcher
POST
/api/v1/logistics/delivery/notify

{
  "order_id": "ORD-88210",
  "customer_phone": "+923001234567",
  "status": "out_for_delivery",
  "channels": ["sms", "whatsapp"],
  "eta_minutes": 35
}

// Result
{ "status": "sent", "msg_id": "dlv_5521" }
APIs & Integrations

Connect communication with your logistics stack

Talkloo integrates with TMS, WMS, ERP systems, fleet management tools, e-commerce platforms and customer portals to automate the full delivery communication lifecycle.

Delivery, tracking and exception alert APIs
Webhooks for customer replies and reschedule actions
AI agent tools for TMS data lookups and order updates
IVR, SIP/VoIP and DID routing for fleet helplines
Transportation Use Cases

Built for every logistics and mobility business

Talkloo supports courier companies, ride-hailing platforms, freight forwarders, e-commerce logistics and public transport operators.

Courier & Delivery

Automate delivery notifications, tracking alerts, failed-delivery flows and customer support via AI.

Ride-Hailing Platforms

Send trip confirmations, driver assignment alerts, arrival notifications and safety OTPs.

Freight & Logistics

Communicate shipment milestones, customs alerts, ETA changes and warehouse updates in real time.

Public Transport

Send route change alerts, service disruption notices and schedule updates to commuters via SMS and WhatsApp.

Launch Talkloo for Transportation

Every delivery. Every driver. Every customer - connected.

Talkloo helps logistics and transport businesses automate customer notifications, fleet communication and AI-powered dispatch support across every channel.