Every customer conversation. One platform.
SMS, WhatsApp, WhatsApp Calling, RCS, Email and Voice – plus the SIP trunks, phone numbers, no-code Flow Builder and AI agents behind them. One dashboard for your team, one REST API for your developers.
Built for high-volume teams in
Reach people where they already are
Ten products, one contact list, one template library, one bill. Add a channel by changing a field, not a vendor.
Every channel plugs into the same core
Contacts, consent, templates, suppression lists, reporting and billing are shared. Messaging, voice, telecom infrastructure and AI all sit on one contact record.
One request in. The right channel out.
Send with channel: "auto" or a fallback order. Talkloo checks consent and device capability, adapts the template per channel and reports which one actually delivered.
Send on every channel from one place
Campaigns, transactional alerts and two-way conversations share one inbox, one audience and one set of templates – whether the message goes out on WhatsApp, RCS, SMS or email.
- Automatic fallback: WhatsApp → RCS → SMS → Email
- Unified inbox with assignment, tags and AI hand-off
- Delivery, read and reply analytics per channel
Automate journeys without writing code
Drag message, voice, wait, condition, HTTP and AI nodes onto a canvas. Build OTP fallbacks, abandoned-cart drips, IVRs and chatbots, then trigger them from the dashboard or a single API call.
- Messaging and voice steps in the same flow
- HTTP nodes read and write your CRM mid-journey
- Versioning, sandbox testing and per-node analytics
Answer every call and chat, around the clock
Talkloo AI agents answer phone, SIP and WhatsApp calls as well as chats. They understand intent, take actions through your APIs and hand off to a human with a transcript when it matters.
- Multilingual, sub-second spoken responses
- Warm transfer with summary to your queue
- Same agent on voice, WhatsApp, web chat and SMS
Take WhatsApp calls. Hand them to your PBX or BPO with full context.
Customers tap Call in your WhatsApp chat – no number to dial, no carrier charges. Talkloo answers with an AI voice agent and, when a human is needed, warm-transfers the call over SIP to your PBX, in-house call centre or outsourced BPO with the transcript and CRM record already open.
Local, mobile and toll-free numbers in 60+ countries
Rent business numbers month to month from the dashboard or the API. Point them at an IVR, an AI agent, a SIP trunk, WhatsApp Calling or a human queue – and port your existing numbers in while we handle the paperwork.
- Local landline, mobile and toll-free inventory, searchable by country and prefix
- Simple monthly rental per number, cancel any time, no setup fees
- Programmatic provisioning:
GET /v1/numbers?country=GB - Bind numbers to AI agents, SIP trunks, call centres or BPO partners
- Number porting managed for you in supported countries
One API. Every channel.
One messages endpoint, one calls endpoint, one contact model and one signed webhook format. Switch channel by changing a field. Numbers, SIP trunks, flows and AI agents are resources too.
curl -X POST https://api.talkloo.com/v1/messages \
-H "Authorization: Bearer $TALKLOO_KEY" \
-d '{
"to": "+923001234567",
"channel": "whatsapp",
"template": "order_shipped",
"variables": { "order_id": "A-10432" },
"fallback": ["rcs", "sms"]
}'
# 202 Accepted
{ "id": "msg_8f2k1", "status": "queued" }Send on SMS, WhatsApp, RCS and Email; place PSTN, SIP and WhatsApp calls with IVR control and recording.
Learn more →Search, buy, port and configure DIDs in 60+ countries; provision SIP trunks and credentials programmatically.
Learn more →Trigger Flow Builder journeys and launch AI agents from your code; get structured outcomes on your webhook.
Learn more →Message lifecycle, as your webhook sees it
Infrastructure, not a bundle of point solutions
Twilio, Infobip and messaging-only APIs are good products. Talkloo is for teams that want every channel, the telecom underneath and the AI on top from one vendor, with a human team on the other end.
Every channel shares contacts, templates, suppression lists and reporting. No separate portals, no separate sender pools.
WhatsApp on Meta’s Business Platform, RCS through verified agents, voice on tier-1 carriers. No grey routes, ever.
Flow Builder and AI agent seats are part of every plan, not add-on products priced per execution.
Onboarding engineers, verification handled for you, and support that answers without a premium tier.
Built for regulated, high-volume operations
OTP, fraud alerts, KYC calls and AI banking support
HealthcareReminders, results, triage and 24/7 patient lines
GovernmentCitizen alerts and secure two-way engagement at scale
LogisticsDelivery updates, driver calls and reschedule flows
Digital nativesProduct notifications and growth campaigns via API
Platform plans plus transparent usage
A monthly platform fee covers the dashboard, Flow Builder and AI agent seats. Messages, minutes and numbers are billed as you use them.
Startups testing SMS, WhatsApp and one AI voice agent.
- 1 workspace
- 1 AI agent
- 2 channels
- Email support
Campaigns, inbox and inbound AI support across channels.
- 3 workspaces
- 3 AI agents
- All channels
- Flow Builder
- Priority support
Call centres, agencies and multi-channel operations.
- 10 workspaces
- 10 AI agents
- SIP trunking & DIDs
- CRM integrations
- Dedicated onboarding
Dedicated capacity, SLAs and private deployment options.
- Unlimited workspaces
- Dedicated routing
- Enterprise SLA
- Named account team
Questions buyers actually ask
What channels does Talkloo support?
Talkloo supports SMS (promotional, transactional, OTP), Voice (inbound/outbound VoIP, voice broadcasting), WhatsApp Business API, and AI Voice & Chat Agents. Telecom infrastructure - SIP trunking and DID numbers - is managed natively on the same platform. It is a complete omnichannel communication platform, not a single-channel tool.
Does Talkloo support email, RCS and WhatsApp calling as well?
Yes. Email (REST API and SMTP relay), RCS Business Messaging with automatic SMS fallback, and WhatsApp Calling on the official WhatsApp Business Platform are all native Talkloo channels. They share the same contact list, templates, webhooks and billing as SMS, WhatsApp messaging and voice.
Can I automate journeys across channels without code?
Yes. Talkloo Flow Builder is a drag-and-drop canvas with SMS, WhatsApp, RCS, email, voice/IVR, HTTP and AI agent nodes. Build OTP fallbacks, abandoned-cart drips, IVRs and chatbots visually, then trigger any flow from the API.
Is the WhatsApp integration official or a grey-route workaround?
It's the official WhatsApp Business API (WABA), onboarded through Meta's official BSP process. Talkloo handles template approval, account management, and compliance. Activation takes 24–72 hours depending on Meta Business Manager verification. Grey-route workarounds are not used - they violate Meta's terms and risk permanent account termination.
Can I use Talkloo as my SIP trunk provider for an existing call center?
Yes. Talkloo provides enterprise SIP trunking with tier-1 carrier interconnection, G.711/G.729 codec support, and DID assignment. Connect your existing PBX or softswitch via SIP and route inbound/outbound calls through the platform. Pakistan DIDs and international numbers are available depending on region.
How does the AI agent handle calls it can't resolve?
The AI voice agent detects when a query exceeds its knowledge base or when a customer explicitly requests a human. It performs a warm handoff - transferring the call to a live agent queue along with a real-time transcript and conversation summary. The customer never has to repeat themselves.
What integrations does Talkloo support for CRM and helpdesk?
Native integrations include HubSpot, Salesforce, Zoho CRM, Zendesk, Freshdesk, Shopify, WooCommerce, Stripe, Zapier, Google Sheets, Slack, and Mailchimp. For any platform not on the list, the REST API and Webhooks handle custom integrations. Most native connectors go live in under 10 minutes.
What's the difference between the Starter, Growth, Business, and Enterprise tiers?
Starter ($49/month) - 1 workspace, 1 AI agent, SMS + WhatsApp dashboard, basic analytics. For teams testing the platform. Growth ($199/month) - 3 workspaces, 5 AI agents, SMS + WhatsApp broadcasting, SIP trunk dashboard, DID management, CRM integrations. Business ($499/month) - 10 workspaces, 20 AI agents, advanced voice campaigns, call recording, advanced reporting. Enterprise (custom) - unlimited workspaces, dedicated SIP routing, white-label option, private deployment, enterprise SLA. All tiers bill usage (messages, minutes, numbers) separately.
Ready to consolidate your channels?
Book a 20-minute demo. We will map your current vendors to Talkloo, quote your volumes and show every channel running in one console.
No commitment. Sandbox credentials on request.