Reassure customers with secure financial interactions.
Talkloo helps banks, fintechs, wallets, insurers and lending platforms deliver trusted communication across SMS, WhatsApp, Voice, IVR, SIP/VoIP, DIDs and AI banking agents.
How a message travels through Talkloo
One request from your app or a Flow Builder node. Talkloo checks consent and device capability, adapts the template per channel and falls back automatically – then reports which channel delivered.
Trusted communication across every financial journey
Talkloo adapts financial messaging concepts such as secure interactions, customer authentication, fraud prevention, transactional communication, omnichannel customer service and AI-powered banking assistance.
OTP & Authentication
Verify customers for login, payments, account changes and high-risk transactions through SMS, WhatsApp and voice OTP.
Fraud & Risk Alerts
Send immediate fraud alerts and suspicious transaction messages with fast customer response options.
WhatsApp Banking
Use WhatsApp Business API for balance guidance, service updates, loan reminders, onboarding and support automation.
Voice, IVR & Helplines
Deploy dedicated helpline numbers, IVR routing, AI voice agents and SIP trunks for banking contact centers.
Transactional Notifications
Automate real-time transaction confirmations, payment reminders, loan updates and account statements via SMS and WhatsApp.
Analytics & Compliance
Track delivery, customer response rates, AI resolution quality and maintain audit trails for compliance reporting.
One secure customer journey across SMS, WhatsApp, voice and AI
Talkloo enables financial institutions to automate complete customer journeys: verify identity with OTP, send transaction alerts, answer service queries using AI, route urgent calls to fraud teams, and update CRM/core systems through APIs.
Financial Communication Flow
Connect communication with banking and fintech systems
Talkloo can integrate OTP, alerts, AI support workflows and IVR routing with CRMs, core banking systems, wallet platforms, card systems, loan platforms, fraud monitoring systems and customer support tools.
Built for secure, high-trust financial communication
Talkloo supports banks, fintechs, wallets, insurance companies, lenders, microfinance providers and customer support centers.
Banks
Automate OTP, transaction alerts, fraud notifications, helplines and AI customer support.
Fintech & Wallets
Deliver secure onboarding, account verification, payment alerts and WhatsApp support.
Lending & Microfinance
Automate loan reminders, repayment updates, collections calls and AI service journeys.
Insurance
Support policy updates, claims notifications, renewal reminders and AI-guided assistance.